Home Categories Send inquiry

FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

What is your main product?

We mainly produce high purity, high density and high strength products with the series of crucible, mold, electrode, rod, plate/sheet, block, ball, tube, paper/foil, soft and rigid felt, rope. We can produce customized shape and size according to customer’s specific demand. Materials include the extrude/molded/isostatic graphite of all grades.

Are you a factory or trading company?

We’re manufacturer and has the independent right of export and import.You will find we have competitive price and fast communication channel for the design and production.

Can you offer free samples?

Usually we can offer samples for small products, if the sample is expensive, clients will pay the basic cost of the sample. We do not pay the freight for the samples.

Do you accept OEM or ODM orders?

Sure, we do.

How about your production time?

Usually our manufacture time is 7-10 days.

What is your MOQ?

There is no limit for MOQ, 1 piece is also available.

What is the package like?

Non-fumigation wooden box packing, foam board and pearl wool filling up inter-space, and we pack goods as customer’s requested.

What is your terms of payment?

Usually, we accept T/T, Paypal, Western Union.

How about transportation?

Bt express as DHL, FEDEX, UPS, TNT, etc.;

By air;

By sea;

Or deliver the goods to your agent in China.

We always choose the most suitable way for you and Please contact us the freight fee. 

Do you have after-sale service?

Yes. Our after-sales staff will always stand by you, if you have any questions about the products, please e-mail to us, we will try our best to solve your problem.

Packing & Delivery

Customer visits

Factory show

WANT TO WORK WITH US?


CONTACT US